Privacy policy
Stride Pilates management and members of staff are dedicated to respecting the confidentiality of all personal data collected, stored, transmitted, or used on behalf of Stride Pilates. This policy explains how your information will be handled and who it may be shared with.
We ensure that any collection, storage, transmission, or usage of personal data is carried out appropriately for membership applications, packages, and internal purposes. Stride Pilates may update this Privacy Policy from time to time by posting a new version of the Policy on this website. Please review this Privacy Notice periodically to ensure you are aware of any changes.
Types of Information Collected
We may collect and process the following types of data about you:
- Any correspondence you send to us or when you contact us via email.
- Details of your visits to our site and the resources you access, including (but not limited to) traffic data, communication data, and other usage data.
- Information on credits purchased through Stride Pilates site.
- Reservations or bookings you make for classes at Stride Pilates studio.
Disclosure of Your Information
We use your information in the following ways (with your consent):
- To ensure our website’s content is presented in the most effective way for you.
- For internal purposes, such as improving site performance, system administration, and quality control, to enhance your experience.
- To notify you about changes to our services.
- To provide you with information, products, or services that you request or that we believe may interest you.
- To analyze and create reports that assist with future marketing strategies.
- To fulfill our obligations from any contracts, including processing payments, managing packages, and reserving slots for classes or events.
- To enable you to participate in interactive features on our site when you choose to do so.
We may monitor usage of our site, including tracking your email address and/or IP address, operating system, and browser type, for system administration and to report aggregate data to advertisers. This statistical data does not identify any individual.
We only retain your information for as long as necessary.
We validate data using generally accepted practices and guidelines, including verification methods for numeric fields such as account or credit card numbers. In some instances, we may cross-reference data with existing records held by the company. In certain cases, we may request original documentation to verify personal data such as Personal Identifiers or proof of address.
SECURITY OF INFORMATION
- All your information is stored on our secure servers, and all payment transactions are encrypted. If you have a username, password, or other login details, keep them confidential and do not share them with anyone. If you suspect your login details have been compromised, please contact us immediately at hello@stridepilates.com. For more information, refer to our Terms and Conditions of Use.
- Please note that while we implement standard procedures and comply with legal requirements to protect your information, internet transmission is not entirely secure. Any information transmitted to our site is at your own risk. Once received, we will use strict security measures to prevent unauthorized access.
- Our site may contain links to other websites. We do not accept responsibility for their privacy policies. Please review those policies before submitting your information.
PHOTO & VIDEO DISCLAIMER
Stride Pilates reserves the right to use any photographs or videos taken at the studio or during events without expressed written permission from those included.
These images may be used in publications or media produced by Stride Pilates, including but not limited to brochures, invitations, books, newspapers, magazines, television, and websites.
If you do not wish to have your image recorded for distribution, please inform the photographer and/or event organizers. You may also contact Stride Pilates at hello@stridepilates.com in writing, including a photograph for identification. This photo will be kept confidential.
By participating in a class or event at Stride Pilates, or by not notifying us in writing of your desire not to have your image used, you agree to release, defend, hold harmless, and indemnify Stride Pilates from any claims involving the use of your picture or likeness.
TRANSFER OF YOUR PERSONAL INFORMATION
Any transfer of your personal information will be conducted in accordance with Stride Pilates’s policy and local legislation, including the Personal Data Protection Act 2010.
COOKIES
Some of our websites may use cookies to provide personalized services and maintain your identity across multiple pages during one or more sessions. This information may include relevant login and authentication details, as well as data related to your activities and preferences across our Stride Pilates website.
DIRECT MARKETING
We may use your information to share marketing materials that you request or that we believe are relevant to you via SMS, WhatsApp, or email.
If you are an existing customer, we may contact you through email, WhatsApp, and/or SMS with information about products and services similar to those we previously provided, unless you have opted out.
If you are a new customer, we will contact you via email, WhatsApp and/or SMS only if you have given consent.
If you do not wish for us to use your information for marketing purposes, please contact us anytime at hello@stridepilates.com to opt out.
SHARING OF YOUR INFORMATION
We may share your information with other organizations in the following circumstances:
- If we sell or buy any business or assets, we may share your data with prospective sellers or buyers.
- If we or substantially all of our company assets are acquired by another party, your information will be one of the transferred assets.
- If we need to share your information to comply with legal or regulatory requirements, enforce our Terms and Conditions of Use, or protect our rights, property, or customers. This may involve exchanging information with other companies for fraud protection and credit risk reduction.
- We may also share your information with third parties that provide services to us.
Except as outlined in this privacy policy, we will not disclose your personal information to any other third parties. Any transfers will comply with Stride Pilates’s policy and local legislation, including the Personal Data Protection Act 2010.
YOUR RIGHTS
You have the right to:
- Access your information. Please direct any requests to hello@stridepilates.com
- Rectify your information by sending a written request to hello@stridepilates.com
- Request that we do not process your information or share it with other organizations for marketing purposes.
Individuals have the right to:
- Check whether Stride Pilates holds any personal data relating to them and obtain copies of such data.
- Request correction of any inaccurate personal data relating to them for the purposes for which it is being used.
HOW TO CONTACT US
If you have any questions or requests regarding this privacy policy, kindly email us at hello@stridepilates.com.
Privacy policy last updated 28/9/2024